This is a crucial part of ordering and would appreciate if this was read until the end. Thank you for picking Boss Ladies Boutique, LLC for your clothing needs and we appreciate your business.
RETURNS:
- Orders that have been placed with a discount code or were purchased during a promotional sale are FINAL SALE. NO EXCEPTIONS!
- Bodysuits and clothing that are the color white are all FINAL SALE. NO EXCEPTIONS.
- No refunds are given. You may ask for an exchange but will be refunded in the form of store credit to be used within the website. Any purchased order that would like a exchanged will be given store credit of the purchase price of the item/s of original shipping charges. Any shipping fees the customer paid will be excluded from the merchandise credit.
- To be eligible for an exchange/store credit your item must be unused, tags attached and in the same condition that you received it. All items returned will be subject for inspection once received. If item is not in original condition, unworn, unwashed or free of any stains, unfortunately we will not accept the return/exchange.
- Please note that the return shipping is the responsibility of the customer.
- To be eligible for an exchange/store credit your item must be unused, tags attached and in the same condition that you received it. All items returned will be subject for inspection once received. If item is not in original condition, unworn, unwashed or free of any stains, unfortunately we will not accept the return/exchange.
Return INSTRUCTIONS:
- Please email bossladiesboutiqueaz@gmail.com in order to start the process of the return and for an approval. Please include your order number in the initial email. Merchandise must be returned within 7 days of receipt. Merchandise must be unworn. Bodysuits and white clothing items cannot be returned. These items are FINAL SALE.
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All Sale/Clearance/Promotional Items are FINAL SALE.
Store Credit:
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Store Credit can only be used online at our website, www.bossladiesboutique.com
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Store Credit is Non-Transferrable.
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Store Credit will be processed within 24-48 hours of receipt of the item.
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Maintain track of your return parcel.
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Maintaining track of status is the responsibility of the customer.
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Store Credit does not expire.
DAMAGES:
- If an item arrived damaged, you must send an inquiry within 3 days of receiving them item. Once inquiry is received, you will have 7 days from first contacted and responded inquiry to provide all supporting evidence for a refund to be issued.
Please reframe from contacting us from any other social media platforms and refer any questions, comments, or concerns to bossladiesboutiqueaz@gmail.com
We have the right to refuse service to anyone. Boss Ladies Boutique, LLC reserves the right to solely define, limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing”.
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; potential fraudulent or criminal activity.
- Additionally, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.